Unique Qualifications & Background
My background is in the procedural and clinical settings of hospitals, surgery centers, sterile processing, and physician clinics as well as non-clinical settings such as the construction and business industries. I have even worked with new physicians fresh out of residency setting up their practices and clinics from scratch giving me more insight into operations and gaps within our industry. I have a Bachelor’s degree in nursing, certification as an ambulatory surgery center administrator and have been a manager in a variety of settings throughout my career. My involvement with the built environment goes back to my childhood. My dad was a builder and then I married a contractor where we worked on projects together while also building his business. Because of that insight and experience, I was put into roles where my clinical background, along with my business and construction knowledge, made it easy for me to be a resource and liaison closing the gap between clinical and the design team.
I am not unique in being on the receiving end of design horror stories, but most design errors occur because of a lack of vision and effective communication. Incorporating perspectives from a clinician with a wide variety of experience in multiple settings sets the stage for more productive team interaction by setting the baseline closer to reality and practicality which will decrease costs in the long run, increase patient and staff satisfaction, decrease adverse events incorporating intentionality and a foundation for future growth and adaptability maximizing financial resources. Aligning patient care and clinical workflows with technology, healthcare industry regulation and construction code requires inside knowledge to have successful communication, coordination, and facilitation. This alignment is the most important aspect in a successful construction project.
Being involved at the beginning of the healthcare project, I am able to put my insight and experience to its greatest benefit. My “assessment” skills include an eye for process and efficiency, use of space, including impact on workflow of the users for the entire spectrum from nursing, providers, technology (including IT, EMR & equipment), facilities, biomed, EVS, patients and families, supply chain, vendors, waste, and regulatory impact throughout the interface of clinical and construction requirements.